Pamela Souza received her bachelor’s degree in Communication Disorders from the University of Massachusetts at Amherst, followed by masters and PhD degrees in Audiology from Syracuse University. She is a professor (and current department chair) in Communication Sciences and Disorders. with secondary faculty appointments in Linguistics and Otolaryngology-Head and Neck Surgery. Dr. Souza’s research interests include speech recognition, hearing aids, and the effects of aging and cognitive change on communication. She has published over 100 scientific papers and book chapters in those areas. A recurring theme in her scientific work is understanding individual auditory and cognitive abilities in order to customize hearing treatment. Dr. Souza is a Fellow of the Acoustical Society of America, the American Speech-Language-Hearing Association, and the Knowles Hearing Center. She is a past Section Editor for Ear and Hearing, Associate Editor for the Journal of Speech, Language and Hearing Research, and Associate Editor for Trends in Amplification. She is a licensed audiologist whose previous clinical positions include the Seattle VA Medical Center, Syracuse VA Medical Center, and Faxton Hospital. Her clinical interests include hearing aids, severe hearing loss, hearing assistive technology, tinnitus management, and patient education. Her work is also motivated by personal experiences with hearing loss and dementia within her own family. Dr. Souza’s research is funded by the National Institutes on Deafness and Communication Disorders and by the Knowles Hearing Center.